Contact Support

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We are here for you and would love to answer your questions. Please email your questions to info@alaskankingcrab.com and we will respond ASAP within our business hours of 9AM to 5PM PT.
We are here for you and would love to answer your questions. Please email your questions to info@alaskankingcrab.com and we will respond ASAP within our business hours of 9AM to 5PM PT.
"Every selection we offer is responsibly sourced and wild-caught and strongly upheld by families of generational fishermen."
Copyright © 2023 Alaskan King Crab Co. All Rights Reserved. Privacy Policy | Terms & Conditions
Please note:
Our operations facility will be closed Monday, May 27th in observance of Memorial Day. Available delivery dates will be adjusted accordingly.
Next-day delivery applies only to orders placed Monday-Thursday before 3pm EST. Free shipping is available for all orders over $300. Standard UPS shipping fees apply to orders that do not meet this requirement. Holidays, inclement weather or other unexpected events may sometimes impact our shipment timeline. Some regions in HI and AK will have longer ship times and increased shipping fees. We recommend ordering before Wednesday if product is needed for the weekend. In some cases packages will be held until Monday to avoid extended transit times over the weekend.
Please note:
The customer (you) is responsible for entering a valid shipping address in a secure location within the U.S. or U.S. territories. Orders will only be delivered to residential apartments and homes or pre-approved business addresses where someone is present to receive the shipment. If a business address is entered, the order must be scheduled to arrive within operating hours. At this time, we do not offer international shipping and cannot deliver to PO and APO/FPO Boxes.
Alaskan King Crab Co. will not be liable for replacing orders that are lost or stolen in transit. If an incorrect or incomplete address is entered, we are not responsible for replacing or refunding the order. Since our products are perishable, we cannot guarantee that shipments will be in the same condition once they have been rerouted to the correct address.
Product Availability:
All of our Products are subject to availability and may require substitutions from time to time. While many of our products are domestically sourced, some species originate outside the U.S. See our Terms and Conditions to learn more.